7abrands (“SSL” or “we” or “us”) website and mobile app “7abrands.in” (collectively “Platform”). SSL also a loyalty programme “First Citizen”.
- Feel confident while sharing information with us.
- Aware that you may contact us with your questions or concerns about privacy on this Platform and/or First Citizen membership.
- Aware that by using the Platforms and/or availing / continuing the First Citizen membership you are agreeing to the collection of certain data.
Information that may be Collected from You?
SSL collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to the Platform and other websites accessible from them.
We take customer data privacy very seriously. Kindly, note that SSL does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does SSL have access to, or store, your complete card account information.
We read your SMS messages only for the purpose of OTP verification at the time of making payments and during user registration on the Platform. We do not read any other messages on your mobile except OTP verification SMS sent by SSL. We also dont access your call logs on phone.
We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Platform use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Platform and/or services / promotions agreed to be availed by you as a First Citizen member.
While you use the Platform, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:
- Computer-identification information.
- IP address, assigned to the computer which you use.
- The domain server through which you access our service.
- The type of computer you’re using.
- The type of web browser you’re using.
We may also collect the following information about:
- The pages you visit/access.
- The links you click on our Platform.
- The number of times you access the page.
- Things you view, add to bag, add to wish list.
- Other websites you open simultaneously while browsing on ours
- Personal preferences and interests (such as books, movies, music and so on); and
- Your opinion on services, products, features on our Platform.
You may terminate your account at any time by writing to us at email@example.com, from the email ID you have used for creating your account login, and mentioning “Please close my 7abrands.in account” in the subject line. We will disable access to your account within 2 working days of receiving your mail. However, your information may remain stored in archive on our servers even after the deletion or termination of your account.
When / How do we collect the Information?
We will collect anonymous traffic information from you when you visit our Platform.
We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.) Upon registration users may receive communications from us (e.g. newsletters, updates). Even when transact as a guest we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number etc.)
We use this information to contact you about the services you are using on our Platform and services in which you have expressed interest.
When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfill your requested service. You must provide contact information (such as name, email, and shipping address).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our Platform.
If you choose to use our referral service to tell a friend about our Platform, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Platform does store this information and the information is used for the sole purpose of sending this one-time email and tracking the success of our referral program.
We are the sole owners of your information collected by us at different points on our Platform.
We will collect personally identifiable information about you only as part of a voluntary registration process, guest check out, on-line survey, or contest or any combination thereof.
Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
The Platform contains links to other websites. We are not responsible for the privacy practices of such websites which we do not own, manage or control.
We may at certain times make chat rooms, forums, instant messenger and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.
If you use a bulletin board or chat room on this Platform, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums
How is the information used?
We use your contact information to send you:
- Password reminder and registration confirmation.
- Special offers.
- Event based communications such as order information, renewal notices, invites, reminders etc.
We use your personal information to:
- Improve personalized features on our Platform to enhance your shopping experience.
- To contact you for your account / profile related matters or any other reason as may be necessary.
- To provide the services requested by you example deliver merchandise ordered by you.
- To preserve social history as governed by existing law or policy.
We use anonymous traffic information to:
- Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
- Recognize your usage privileges to our Platform.
- Administer and manage smooth functioning of our Platform by diagnosing problems.
- Track your session and activities so that we can understand better how people use our Platform.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier and secure for you to navigate the Platform. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browsers “help” file. Reference for cookies can be found at http://www.cookiecentral.com
We use session cookies to store the secure session and browsing preferences of the user. We set a persistent cookie to store your username and interests so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on the Platform.
If you reject cookies, you may still use the Platform, but your ability to use some areas of the Platform, will be limited. Cookies are used in the shopping bag to enable enhanced security and to ensure there is no URL based spamming.
Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when transact as a guest or add items to shopping bag). A cookie cannot read data off your hard drive.
Some of our business partners (e.g., advertisers) set cookies while delivering banners on the Platform. We have no access to or control over these cookies.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit the Platform. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor the Platform to the interests of our customers, to measure traffic within the Platform and let advertisers know the geographic locations from where our visitors come.
HOW CAN YOU CORRECT INACCURACIES IN THE INFORMATION?
To correct or update any information you have provided, the Platforms allow you to do it online.
We reserve the right to change or update this policy at any time by placing a prominent notice on the Platform. Such changes shall be effective immediately upon posting to this Platform.
You can offer your views, suggestions, if any, by submitting the filled in feedback form online.
Shopping on the Platform is 100% safe. We use industry standard secure systems to protect your personal and payment information. For your safety, we do not store your complete credit card details or payment information in our systems, and this is directly transmitted securely to the bank for payment processing.
SSL is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers’ information is secure. For enhanced security SSL does not store any financial information on its servers. All such information entered by you is directly received by our Banks servers and are then transmitted to your banks servers. All this is done through industry standard encryption protocol known as Secure Socket Layer (SSL). Majority of online transactions are completed without incident. However, please keep in mind that customer protection is a two-way street. When buying on any online venue, caution must always be practiced. Following are some guidelines that you should follow to ensure safe and secure online shopping experience.
Safety and Security Tips
Protect your passwords.
- If using a public computer or terminal, always log out when you complete an online session.
- Keep your passwords private. Remember, anybody who knows your password may access your account.
- When creating a valid password, use letters and numbers only and it should be 6-15 characters long. A combination of letters and numbers is best. Do not use dictionary words, your name, e-mail address, or other personal information that can be easily obtained. It is also recommended that you frequently change your password.
- Avoid using the same password for multiple online accounts.